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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Koynos Digital collects, uses, and protects your information.

Last updated: June 29, 2025

Introduction

Koynos Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information we receive through our website and services, including web development, printing services, e-wallet transactions, and government assistance services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include your name, email address, phone number, postal address, and other contact information.

Service-Related Information

When you use our services (web development, printing, e-wallet, government assistance), we collect information necessary to provide these services, including project requirements, specifications, and transaction details.

Technical Information

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, and usage patterns.

How We Use Your Information

Service Delivery

We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your projects and orders.

Customer Support

We use your information to respond to your requests, provide customer support, and resolve any issues you may encounter.

Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and technical support.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

Your Rights

Access and Correction

You have the right to access and correct your personal information.

Data Portability

You have the right to request a copy of your personal information.

Deletion

You have the right to request deletion of your personal information.

Opt-Out

You have the right to opt-out of certain data processing activities.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +639-1234-56789

Address: Cebu City, Cebu, Philippines, 6000

We will respond to your inquiry within 30 days of receipt.